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Poster: tracey pooh Date: Mar 12, 2012 10:42am
Forum: movies Subject: Re: new video/audio player 'opt in' is live!

ok.
i was about to say "well, i guess we don't support iceweasel" but then my coworker told me "oh, that is firefox, basically/really".

hmmmm.... firefox on unix is working for us, so I'm not sure what is going on for you...

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Poster: littlelucca Date: Mar 15, 2012 11:08am
Forum: movies Subject: Re: new video/audio player 'opt in' is live!

I'm using Red Hat 5, Firefox 3.6.26 and get a black box. This occurs for every item I've checked so far (video, audio).

http://www.archive.org/details/OTRR_Escape_Singles

Choosing a preference between flash or html5 does not make a different.

Choosing the old player works.

Is there a particular plugin required for the new player?

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Poster: tracey pooh Date: Apr 1, 2012 3:06pm
Forum: movies Subject: Re: new video/audio player 'opt in' is live!

FIXED (finally! 8-)
http://archive.org/post/416537/new-video-audio-player-opt-in-is-live

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Poster: tracey pooh Date: Mar 31, 2012 3:49pm
Forum: movies Subject: Re: new video/audio player 'opt in' is live!

hey! can you try again and see if we back in business?
there was a bug for firefox and html5 video (sort of issue outside the player related to ogg files...)

also, i still continue to be unsure about firefox v3.6 that old (i thin that's ~Jan 2010) but it's worth a shot...

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Poster: littlelucca Date: Apr 2, 2012 9:40am
Forum: movies Subject: Re: new video/audio player 'opt in' is live!

Hi,

When I check

http://www.archive.org/details/OTRR_Escape_Singles

I see a black box. If I switch to flash, though, it works.

I've checked a few other audio and video links and have the same results (flash works, html5 does not).

I'm fine with using flash.

Thanks!

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Poster: tracey pooh Date: Apr 2, 2012 3:21pm
Forum: movies Subject: Re: new video/audio player 'opt in' is live!

Oh but this is redhat right?
Likely we see Iceweasel instead of firefox so I can widen our test

Can you paster your user agent or paste contents of
http://archive.org/details/testplay
?

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Poster: tracey pooh Date: Apr 2, 2012 3:25pm
Forum: movies Subject: Re: new video/audio player 'opt in' is live!

Ok now I'm slightly confused. We should be catching "Firefox/3.6" and your agent. And you allow cookies since you can forum post. Maybe it was just the first reload of that page that failed but a second reload would be OK since cookie set on first load returns on 2nd+ load?
At least I think thats what should happen..

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Poster: littlelucca Date: Apr 3, 2012 9:33am
Forum: movies Subject: Re: new video/audio player 'opt in' is live!

The testplay URL gives me the IA header/menu and a link to terms of use, but nothing else.

My user agent is:

Mozilla/5.0 (X11; U; Linux x86_64; en-US; rv:1.9.2.26) Gecko/20120130 Red Hat/3.6-1.el5_7 Firefox/3.6.26

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Poster: littlelucca Date: Apr 3, 2012 9:38am
Forum: movies Subject: Re: new video/audio player 'opt in' is live!

I've been trying the Escape link and other audio/video after cleaning out all cookies. The player has been using flash automatically.

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Poster: tracey pooh Date: Apr 3, 2012 1:49pm
Forum: movies Subject: Re: new video/audio player 'opt in' is live!

so, it is working now for you?
thanks for the agent string -- we detect that to be this firefox 3.6 exception case, and if no "avpref" cookie set on a /details/ page request,
we set "avpref" cookie to "flash"
which will make flash kick in for our new player, instead of the html5.

so that *should* mean things are working for you now, pretty much every item. is that correct now?

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Poster: littlelucca Date: Apr 3, 2012 2:08pm
Forum: movies Subject: Re: new video/audio player 'opt in' is live!

Yes, that is correct. Thanks for your help!

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Poster: tracey pooh Date: Apr 3, 2012 2:12pm
Forum: movies Subject: Re: new video/audio player 'opt in' is live!

phew, yay!!!

thanks for *your* help sorting this out and for sticking with us through the bumps!

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Poster: tracey pooh Date: Mar 15, 2012 11:14am
Forum: movies Subject: Re: new video/audio player 'opt in' is live!

just the flash plugin.
it's possible the "agent detection" isn't "wide enough" inside jwplayer's inner JS code. i will try to see if i can figure anything out....
(thanks for the details OS + browser info!!)

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Poster: littlelucca Date: Mar 15, 2012 11:16am
Forum: movies Subject: Re: new video/audio player 'opt in' is live!

Thanks! This is my flash plugin:

Shockwave Flash

File: nswrapper_32_64.libflashplayer.so
Version:
Shockwave Flash 10.3 r183

MIME Type Description Suffixes Enabled
application/x-shockwave-flash Shockwave Flash swf Yes
application/futuresplash FutureSplash Player spl Yes

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Poster: tracey pooh Date: Mar 15, 2012 11:19am
Forum: movies Subject: Re: new video/audio player 'opt in' is live!

yah, that should be a plenty good enough version (we require v9+)
and you said anyway the old player was working (also requires v9+)

hmmm......
wondering if maybe your firefox is confusing us to think it can play [video] tag so we're not giving you flash. but you said preferring flash didn't work either, hmm....

gonna see if i can make a "click here" page, possibly, for folks like you w/ issues to see if we can step thru answers of "do we think you have flash installed? do we think you can play it? do we think sample small item has a format you can play? do we think... " and so on...

-t

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Poster: tracey pooh Date: Mar 15, 2012 12:00pm
Forum: movies Subject: Re: new video/audio player 'opt in' is live!

ok, this is an active work-in-progress for me today.
it's very basic (1 main check) so far, but i will be adding to it all day...

http://www.archive.org/details/testplay

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Poster: littlelucca Date: Mar 15, 2012 12:14pm
Forum: movies Subject: Re: new video/audio player 'opt in' is live!

Hi,

That worked for me. Here is the text output:

Do we think: you have loaded jwplayer? ... yes
...jwplayer parsed properly? yes
...you have flash? true
This appears to be your agent string: Mozilla/5.0 (X11; U; Linux x86_64; en-US; rv:1.9.2.26) Gecko/20120130 Red Hat/3.6-1.el5_7 Firefox/3.6.26
Trying flash-only, default skin, mp4 only, minimal, embed:

(video of camels (?) played)

that seems to have played for you! correct?

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Poster: tracey pooh Date: Mar 15, 2012 12:29pm
Forum: movies Subject: Re: new video/audio player 'opt in' is live!

and ya, camels is just a very short video (ideal for testing) random-ness from the oakland zoo ;-)
let's just think of it as a reference to O'Reilly books 8-)

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Poster: tracey pooh Date: Mar 15, 2012 12:22pm
Forum: movies Subject: Re: new video/audio player 'opt in' is live!

ooh, woohoo! ok, now we're getting somewhere, *thanks* for your participation and basically helping us together to fix things! 8-)

i will start adding some more player tests like:
flash and html5
html5 and flash
our skin
our skin + our JS customizations (now i'm thinking the issue is happening in one of these for you, etc....)

awesome, thanks!
i'm still adding more checks....

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Poster: tracey pooh Date: Mar 15, 2012 11:15am
Forum: movies Subject: Re: new video/audio player 'opt in' is live!

i mean, the flash plugin, if the ogg can't natively play in your FFox -- and i *think* that's a pretty old ffox so won't be able to play [video] or [audio] tags? any consideration if it's years old to update or not ideal/possible?